Popular questions from our customers
How can I place an order?
Placing an order is easy! Simply browse our online menu, select your desired treats, and follow the simple checkout process. If you need customized product that is not on our menu, you can email us sales@twodollscakery.com.
How far in advance should I place an order?
Macarons and cupcakes require at least 3 days advance order. For customized design cakes, 6 to 7 days and weddings cakes require 3 months advance notice.
What is the earliest I can cancel my order?
Requests for cancellations must be made with a minimum of 72 hours before the scheduled order pick-up date. Refer to our return and cancellation policy: Click here
Can I customize my cake design?
Absolutely! We love creating personalized masterpieces. Share your ideas or themes with us by emailing us at sales@twodollscakery.com, and we'll bring your vision to life.
Is there a delivery option available?
Yes, we offer delivery within the city limits of Columbus. Choose the delivery option during checkout for a hassle-free experience.
How can I make changes or cancel my order?
Changes or cancellations can be made up to 72 hours before the scheduled delivery or pickup time. Please contact us promptly to make any adjustments.
Do you have gift card options available?
Certainly! Treat your loved ones to the gift of sweetness with our Two Dolls Cakery gift cards. Visit our Gift Card section to purchase and share the joy.
How do I store and preserve my baked goods?
To maintain freshness, store your treats in a cool, dry place. Refrigeration is necessary for certain items—check our care instructions for specific guidance.
How can I get in touch for further assistance?
For any inquiries or assistance, feel free to reach out to us through our Contact Us page. We're here to ensure your experience with Two Dolls Cakery is as sweet as our treats!
Contact Us
Do you have any questions?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.